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Secure Transactions

1. Transaction security 1.1. TLS protocol The COMPANY recognizes the importance of the issue of the security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users’ personal information is kept confidential. Www.freebox.gr (hereinafter “Site”) uses the TLS (Transport Sockets Layer) protocol for secure online commercial transactions. This encrypts all of the User’s personal information so that it cannot be decrypted or altered when transferred to the Internet. The TLS (Transport Sockets Layer) protocol is now the global standard on the Internet for certifying websites to network users and for encrypting data between web users and web servers. An encrypted TLS / SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent with the TLS / SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer. The TLS certificate for www.freebox.gr has been issued by the certification company GoDaddy and Cloudflare, Inc. Your transactions in our online store are protected by modern security systems SHA-2 (SHA-256 With RSA Encryption) and 2048-bit. 1.2. User Identification The data used to identify the User are two: the Password and the Personal Security Code (Password). Each time the User enters his data, he is given access to his personal account. This process is achieved safely both due to the encryption of data during their transfer to the Internet, and the encryption of data on the servers of the COMPANY. According to the same standards, the User is given the opportunity to change the Personal Secret Security Code (Password) as often as he wishes. After entering the desired code, the code is encrypted and stored in the COMPANY systems for the success of maximum security. For this reason, the only one who knows the User password is himself and is solely responsible for maintaining the confidentiality of these passwords by third parties. The COMPANY is not able to know the secret User / User password, nor to reset it. In case of loss or leakage of this password, the User should immediately notify the COMPANY or can reset his password following a very simple and secure procedure to recover his password. The company is not responsible for the use of the secret code by an unauthorized person. The online store (site) of the COMPANY in no way discloses or publishes the personal data and information of the Users. Personal data is used exclusively for the good execution of transactions. All information is encrypted and stored in complete security. 1.3. EUROBANK iFrameSystem Finally, it should be reminded that the credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the partner bank (EUROBANK Bank) that has undertaken the routing of the cards. All transactions you make through www.freebox.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales. 2. Protection of Personal Data When the User visits the Site or when the User makes purchases, it is necessary to provide certain information (name, surname, email address, home address, landline, mobile phone, etc.) related to Personal Data. The User guarantees and bears the responsibility for the truth, accuracy, validity, authenticity, relevance and appropriateness of the Personal Data that he discloses to the COMPANY. The COMPANY may disclose to the competent Public Authorities Personal Data or any other information that it holds or is accessible through its systems, if this is dictated by an applicable provision of law. In addition, the COMPANY reserves the right to inform its suppliers with statistical sales statements, which in no case will contain personal information that may lead to the identification of individuals. Purpose: The collection and automated processing of Personal Data aims to record the contractual relationship with the COMPANY, control, improve and adapt to preferences and choices about products and services and send by electronic or traditional administrative, technological means, organizational and / or commercial information for the COMPANY’s products and services. User Consent: The User consents to and accepts the forthcoming processing of his personal data for the purposes of smooth and easy transaction between the parties and thus provides his explicit consent to the collection and processing of Personal Data, as described above. The COMPANY may also transfer Personal Data to companies or sole proprietorships established in Greece or in other European Union countries in order for the latter to provide the COMPANY with any services in connection with the above purposes, including without limitation direct marketing or advertising services. The User provides his explicit consent to the transmission or disclosure of the data contained in the files to the above mentioned recipients. In any case, the COMPANY guarantees the confidentiality and security of Personal Data during the process of their transfer and transfer that may take place. Right of access / objection: At any time the User has the right to access the file, to correct, delete and display objections at any time regarding the processing of data concerning him. Besides, the User’s consent can be revoked at any time. For this reason you can send a letter to the address of the COMPANY, OCTOBER 28 no. 9 – KATERINI PIERIAS, 60100 or send an e-mail to the following address: dpo@freebox.gr or start the application process directly from our online store by linking to your account. Use of Personal Data for promotional activities: The COMPANY provides the possibility to the users and to those who make purchases through the Site to choose their information for the new products available in the market and for any other offers, etc. by sending advertising – informational messages to their email or postal address or by telephone. The COMPANY will not abuse the above service. Users are always given the option to stop receiving advertising messages. In addition, the COMPANY may use the User’s navigation history on its Site for promotions to sites other than its Site.

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